System and method for facilitating issue tracking
A system and method for facilitating tracking of issues utilize a series of graphical user interfaces (GUIs). A first GUI has a first plurality of information accepting fields operable to accept information defining the issue from an originator of the issue. In response to entry of said information...
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Format: | Patent |
Sprache: | eng |
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Zusammenfassung: | A system and method for facilitating tracking of issues utilize a series of graphical user interfaces (GUIs). A first GUI has a first plurality of information accepting fields operable to accept information defining the issue from an originator of the issue. In response to entry of said information defining the issue, the information is sent to an assigned party. The assigned party then uses a second GUI including a second plurality of information accepting fields to enter information related to a proposed resolution of the issue. The information related to a proposed resolution of the issue is then forwarded back to the originator to make a determination of whether the proposed resolution is satisfactory. |
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