Interface to and operation of a voice messaging system

A voice messaging system for use with a telephone system. The preferred embodiment comprises a voice messaging system which interfaces to a PBX through a feature phone interface, the voice messaging system emulating a feature phone. The PBX supplies information to the voice messaging system such as...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: POUNDS, GREGORY E, BONEE, PETER A, KUSUMI, TIM J, LADD, DAVID J, SHEPARD, ROBERT R
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A voice messaging system for use with a telephone system. The preferred embodiment comprises a voice messaging system which interfaces to a PBX through a feature phone interface, the voice messaging system emulating a feature phone. The PBX supplies information to the voice messaging system such as information on the origination and history of the call. The present invention discloses improved methods of handling calls directed to the voice messaging system based on the information supplied by the PBX.