DATABASE SYSTEMS AND METHODS FOR CLIENT-SIDE INITIATION OF SERVER-SIDE ACTIONS

Database systems and methods are provided for initiating an action at a database system by an instance of a native application at a client device coupled to the database system over a network. One method involves a service associated with a field service application at a client device monitoring a l...

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Bibliographische Detailangaben
Hauptverfasser: Dhaliwal, Puneet, Khalyknazarov, Eldor, Doan, Dai Duong
Format: Patent
Sprache:eng
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Zusammenfassung:Database systems and methods are provided for initiating an action at a database system by an instance of a native application at a client device coupled to the database system over a network. One method involves a service associated with a field service application at a client device monitoring a location of the client device to determine the location satisfies update criteria including a field of a data record associated with a service appointment when the location is within a threshold distance of a value for the field of the data record corresponding to an address for the service appointment. The service automatically provides an indication to automatically update a status field of the data record associated with the service appointment at the database system in accordance with a configuration associated with the instance of the field service application when the location of the client device satisfies the update criteria.