Automatic Tokenization of Features Using Machine Learning

Aspects of the disclosure relate to generating recommendations for a user based on the customer's account information and the customer's activity on one or more media platforms using multiple machine learning (ML) models. A computing platform may determine a plurality of account features b...

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Hauptverfasser: Vemireddy, Vijaya L, Renckert, Jennifer, Oni, Shola, Nicholson, Diana
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Aspects of the disclosure relate to generating recommendations for a user based on the customer's account information and the customer's activity on one or more media platforms using multiple machine learning (ML) models. A computing platform may determine a plurality of account features based on the account information via a user ML model. The computing platform may determine a plurality of media features based on unstructured media data via a media ML model. A recommendation ML model generates tokens representing each of the plurality of account features and each of the plurality of media features in a fully connected graph structure. The recommendation ML model processes and outputs a recommendation score based on the tokens in the fully connected graph structure. A recommendation is generated by the computing platform based on the recommendation score.