METHOD AND SYSTEM FOR DIAGNOSING A MALFUNCTIONING OR MISUSED DEVICE

METHOD AND SYSTEM FOR DIAGNOSING A MALFUNCTIONING OR MISUSED DEVICE

A method, system and computer program product for diagnosing a malfunctioning or misused electronic device is disclosed. The method includes performing analytics on at least one of video and audio to automatically detect at least one anomaly exhibited by the electronic device or exhibited in relatio...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: KUYIMBIL, MURALI, AZIZ, AINA, CHACKO, REXY PRAKASH, LIM, HONG WEI
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Beschreibung
Zusammenfassung:A method, system and computer program product for diagnosing a malfunctioning or misused electronic device is disclosed. The method includes performing analytics on at least one of video and audio to automatically detect at least one anomaly exhibited by the electronic device or exhibited in relation to user interaction with the electronic device, the at least one anomaly being distinguishable from other non-present anomalies detectable by a computer system that carries out the performing of the analytics.