SYSTEMS AND METHODS FOR COMPLETING TRANSACTION VIA CURBSIDE SERVICE

A method includes receiving, by a computing system, a curbside transaction request from a user device, the curbside transaction request including a transaction description; determining, by the computing system, based on the transaction description and a branch service availability, a branch location...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Symons, Susan, Moore, Alicia Y, Hill, Miranda C
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method includes receiving, by a computing system, a curbside transaction request from a user device, the curbside transaction request including a transaction description; determining, by the computing system, based on the transaction description and a branch service availability, a branch location from a plurality of branch locations associated with the financial institution; updating, in real-time by the computing system, the branch location based on additional information received from the user device; transmitting, by the computing system, a curbside set-up request to the branch location; authenticating, by the computing system, the account holder at the branch location to initiate a transaction in accordance with the transaction request, wherein the account holder is authenticated based on geolocation information associated with the user device relative to a location of the branch location; and enabling a customer to access a receptacle prepared for the transaction.