QUANTITATIVE SPLIT DRIVEN QUOTE SEGMENTATION

QUANTITATIVE SPLIT DRIVEN QUOTE SEGMENTATION

Techniques are described for producing machine-generating findings associated with user experiences with products and/or services. In some embodiments, a finding generator receives a set of user experience test results, generates a set of permutations of user attribute values, and, for each permutat...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Garvey, Dustin, Muto, Janet, Peters, Sara, Walsh, Shannon, Lyons, Kelly, Sieber, Hannah, Chiang, Frank, Stewart, Alexa, Carvalho, Melany, McCready, Ruthie, Aguilera García, Andrea Paola, Coccoluto, Kim, Granger, Everett, Shaer, Nitzan, McCarthy, Julia, Barza, Alexander
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Techniques are described for producing machine-generating findings associated with user experiences with products and/or services. In some embodiments, a finding generator receives a set of user experience test results, generates a set of permutations of user attribute values, and, for each permutation, determines distributions of quantitative values that measure one or more facets of the user experience with a product or service for users that have the user attribute values and users that do not. Based on a comparison of the distributions, the finding generator identifies a subset of permutations to retain, generates segments of user experience test results based on the permutations, and generates findings summaries based on the results included in each segment. The findings may be presented to an analyst and or consumed by downstream application to perform actions directed at improving the design of the product or service.