BUILDING MANAGEMENT SYSTEM WITH GENERATIVE AI-BASED AUTOMATED MAINTENANCE SERVICE SCHEDULING AND MODIFICATION

BUILDING MANAGEMENT SYSTEM WITH GENERATIVE AI-BASED AUTOMATED MAINTENANCE SERVICE SCHEDULING AND MODIFICATION

A method includes training, by one or more processors, a generative AI model using a plurality of first service requests handled by technicians for servicing building equipment and outcome data indicating outcomes of the plurality of first service requests. The generative AI model may be trained to...

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Bibliographische Detailangaben
Hauptverfasser: Tinaz, Levent, Madison, Nicole A, Luedtke, Kaleb, Dern, Lauren C, Gavin, Gary W, Reichenberger, Karl F, Elario, David S, Lee, Young M, Sudhakar, Prashanthi, Petersen, Dana S, Budhiraja, Deepak, Grabowski, Adam R, Danielson, Ryan G, Ramanasankaran, Rajiv, Pagliaro Herman, Juliet A, Pena, Pedriant, Natali, Daniela M, Malladi, Sastry KM, Kuchler, John F, Forry, Nevin L, Galvez, Miguel, Deering, Scott, Swanson, Trent M, Girard, Samuel A, Brown, Julie J, Tenbrock, Michael, Young, James, Hamoudeh, Ghassan R, Sheppard-Guzelaydin, Kristen, Lazarevski, Josip, Zhao, Wenwen
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:A method includes training, by one or more processors, a generative AI model using a plurality of first service requests handled by technicians for servicing building equipment and outcome data indicating outcomes of the plurality of first service requests. The generative AI model may be trained to identify one or more patterns or trends between characteristics of the plurality of first service requests and the outcomes of the plurality of first service requests. The method may include receiving a second service request for servicing building equipment. The method may include automatically determining, using the generative AI model, one or more responses to the second service request based on characteristics of the second service request and the one or more patterns or trends between the characteristics of the plurality of first service requests and the outcomes of the plurality of first service requests identified using the generative AI model.