BUILDING MANAGEMENT SYSTEM WITH GENERATIVE AI-BASED UNSTRUCTURED SERVICE DATA INGESTION

A method includes receiving, by one or more processors, a plurality of first unstructured service reports corresponding to a plurality of first service requests handled by technicians for servicing building equipment. The plurality of first unstructured service reports may include unstructured data...

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Hauptverfasser: Tinaz, Levent, Madison, Nicole A, Luedtke, Kaleb, Dern, Lauren C, Gavin, Gary W, Reichenberger, Karl F, Elario, David S, Lee, Young M, Sudhakar, Prashanthi, Petersen, Dana S, Budhiraja, Deepak, Grabowski, Adam R, Danielson, Ryan G, Ramanasankaran, Rajiv, Pagliaro Herman, Juliet A, Pena, Pedriant, Natali, Daniela M, Malladi, Sastry KM, Kuchler, John F, Forry, Nevin L, Galvez, Miguel, Deering, Scott, Swanson, Trent M, Girard, Samuel A, Brown, Julie J, Tenbrock, Michael, Young, James, Hamoudeh, Ghassan R, Sheppard-Guzelaydin, Kristen, Lazarevski, Josip, Zhao, Wenwen
Format: Patent
Sprache:eng
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Zusammenfassung:A method includes receiving, by one or more processors, a plurality of first unstructured service reports corresponding to a plurality of first service requests handled by technicians for servicing building equipment. The plurality of first unstructured service reports may include unstructured data not conforming to a predetermined format or conforming to a plurality of different predetermined formats. The method may include training, by the one or more processors, a generative AI model using the plurality of first unstructured service reports. The method may include performing, by the one or more processors using the trained generative AI model, one or more actions with respect a second service request subsequent to training the generative AI model.