TECHNIQUES FOR MITIGATING ERRORS TIED TO SOFTWARE APPLICATIONS

TECHNIQUES FOR MITIGATING ERRORS TIED TO SOFTWARE APPLICATIONS

Disclosed herein is a technique for mitigating errors tied to software applications. According to some embodiments, the technique can be implemented by a server device, and include the steps of (1) identifying at least one error associated with a user of a software application, (2) identifying at le...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: RAO, Madhusudan, SHOEMAKER, Nora J, SHURMAN, Victoria L, COHEN, Kenneth I
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Beschreibung
Zusammenfassung:Disclosed herein is a technique for mitigating errors tied to software applications. According to some embodiments, the technique can be implemented by a server device, and include the steps of (1) identifying at least one error associated with a user of a software application, (2) identifying at least one client device associated with the user and on which the software application is installed, and (3) providing, to the at least one client device, an indication of the at least one error to cause the software application to, in conjunction with being loaded and/or displayed on the at least one client device: display a user interface that includes information derived from the indication, wherein the user interface is sandboxed from the software application in a manner that prevents the software application from observing activity that occurs within the user interface.