SYSTEMS AND METHODS FOR PROVIDING ADAPTIVE AI-DRIVEN CONVERSATIONAL AGENTS

SYSTEMS AND METHODS FOR PROVIDING ADAPTIVE AI-DRIVEN CONVERSATIONAL AGENTS

Systems and methods for providing adaptive and interactive AI-driven profiles ingest brand content data; organize the data into embeds and indexes; store the plurality of embeds and indexes in a knowledge base; generate a user profile based on the organized embeds and indexes, and a user history of...

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Bibliographische Detailangaben
Hauptverfasser: SMITH LEWIS, Andrew, HARLOW, Iain
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Zusammenfassung:Systems and methods for providing adaptive and interactive AI-driven profiles ingest brand content data; organize the data into embeds and indexes; store the plurality of embeds and indexes in a knowledge base; generate a user profile based on the organized embeds and indexes, and a user history of a user associated with the user profile; update the user profile based on interactions between the user and the user profile, and one or more models trained on records indicative of one or more processes of human users; personalize responses of a conversational agent interacting with the first user based on the first user profile; provide the customized content recommendations to the user; and provide data-driven recommendations regarding improvements to responses of respective conversational agents, improvements to one or more services provided, and system performance.