DIGITAL SELF-REGISTRATION SYSTEM

Aspects include a system that provides an end to end, digital self-registration experience to significantly limit and/or eliminate the time a user must spend in a registrar or waiting area checking in and filling out paperwork prior to a scheduled appointment, while also increasing accuracy of the u...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Rosenquist, Jennifer, Considine, Jason M, Saffari, Ali, Kalapodis, Spiro E
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:Aspects include a system that provides an end to end, digital self-registration experience to significantly limit and/or eliminate the time a user must spend in a registrar or waiting area checking in and filling out paperwork prior to a scheduled appointment, while also increasing accuracy of the user information obtained. For example, once an appointment has been scheduled for the user, the system may generate and transmit a push notification, such as a text message, to the user's device. The text message may include a selectable link directing the user to an application that guides the user seamlessly through a self-registration process. The self-registration process includes, among other steps, identity verification, payer verification, provision of demographic information, appointment confirmation, and post-confirmation steps (e.g., form completion, reminders, and day of appointment instructions and directions). Additionally, the system may monitor and facilitate an authorization process associated with the appointment.