DEVICE, SYSTEM, AND METHOD FOR AUTOMATICALLY REPLYING TO TEXT MESSAGES

Device, system and method for automatically replying to public-safety or enterprise-safety text messages is provided. A device receives, from a communication device, a text message indicative of: a given public-safety or enterprise-safety incident type; data documenting the given public-safety or en...

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Bibliographische Detailangaben
Hauptverfasser:	DURAIMANICKAM, Tejeash, PHUA, Jin Hoe, SIAU, Carmen Jia Yi
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR WIRELESS COMMUNICATIONS NETWORKS
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Beschreibung
Zusammenfassung:	Device, system and method for automatically replying to public-safety or enterprise-safety text messages is provided. A device receives, from a communication device, a text message indicative of: a given public-safety or enterprise-safety incident type; data documenting the given public-safety or enterprise-safety incident type; and a requested public-safety or enterprise-safety action associated with the given public-safety or enterprise-safety incident type. The device determines an implementable public-safety or enterprise-safety action for the given public-safety or enterprise-safety incident type based on the data. In response to determining, at the device, a difference between the requested public-safety or enterprise-safety action and the implementable public-safety or enterprise-safety action, the device: generates a reply text message identifying one or more of the implementable public-safety or enterprise-safety action and the difference; and transmits, to the communication device, the reply text message.