OPERATOR MANAGEMENT SYSTEM, OPERATOR MANAGEMENT METHOD, AND NON-TRANSITORY COMPUTER READABLE RECORDING MEDIUM

An operator management system for managing allocation of a plurality of remote assistance operators to a plurality of vehicles transmitting a remote assistance request is proposed. The operator management system is configured to execute setting an allocation priority corresponding to contents of the remote assistance request for each of the plurality of vehicles, and reassigning a remote assistance operator assigned to a second vehicle to a first vehicle when the number of the plurality of vehicles is larger than the number of the plurality of remote assistance operators and when the allocation priority of the first vehicle is higher than the allocation priority of the second vehicle, the first vehicle being one of the plurality of vehicles to which any remote assistance operator is not assigned, the second vehicle being one of the plurality of vehicles to which one of the plurality of remote assistance operators is assigned.