INFORMATION PROCESSING APPARATUS, METHOD FOR CONTROLLING INFORMATION PROCESSING APPARATUS, AND PRINTING SYSTEM

A server apparatus is connected to a printer in a communicable manner. The printer includes a first printer and other printers. The server apparatus includes a first acquisition section that acquires, when an error occurs in the first printer, error occurrence information indicating that the error has occurred from the first printer, a second acquisition section that acquires, when the error occurrence information is acquired, a first action log indicating the printing action of the first printer, and a normal action log indicating the printing actions of the other printers, which perform the printing actions normally, a comparator that compares the first action log with the normal action log, and an estimator that estimates an item relating to the error from the items contained in the first action log based on the result of the comparison performed by the comparator.