METHOD AND DEVICE FOR REPRODUCING AN ERROR CONDITION

A method that includes identifying a processing error, obtaining user input information for a determined period prior to identifying the processing error, determining steps undertaken during the determined period prior to identifying the processing error based on the input information, and obtaining context awareness information related to the one or more processors. The method also includes obtaining network user input information and network context awareness information related to the processing error from other electronic devices within a network, determining a reduced amount of steps from the steps undertaken during the determined period to identify the processing error to form an error reproduction plan by analyzing the network user input information and the network context awareness information in comparison to the user input information and context awareness information, and communicating the error reproduction plan to a user or third party.