TRACKING SOURCES OF AFTER-HOURS ACTIVITY BASED ON EVENTS MANAGED VIA AN ELECTRONIC COMMUNICATION APPLICATION

TRACKING SOURCES OF AFTER-HOURS ACTIVITY BASED ON EVENTS MANAGED VIA AN ELECTRONIC COMMUNICATION APPLICATION

Methods and systems for tracking sources of after-hours activity based on events managed via an electronic communication application. One method includes accessing a log storing time information, receiver information, and originator information of an event managed via the electronic communication ap...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: UCHACZ, Jessalynn, HARRISON, Aaron James, RUBLE, Brian S
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Methods and systems for tracking sources of after-hours activity based on events managed via an electronic communication application. One method includes accessing a log storing time information, receiver information, and originator information of an event managed via the electronic communication application, determining, based on the receiver information, a predetermined after-hours period of a receiver of the event, determining, based on the originator information and stored organizational data, an organizational group of an originator of the event, and determining, based on the time information, whether the event occurred during the predetermined after-hours period of the receiver. The method also includes, in response to determining that the event occurred during the predetermined after-hours period of the receiver, adding a value to an after-hours count associated with the organizational group of the originator, and modifying operation of the electronic communication application as used by at least one user included in the organizational group.