RESPONSE SUPPORT DEVICE AND RESPONSE SUPPORT METHOD

A response support technology for minimizing the impact on jobs as much as possible and enabling job continuity and prompt response can be realized. A response support device that supports a response executed according to a situation of an incident that has occurred in a monitoring target, includes an incident evaluation unit 103 that evaluates an impact of the incident on the monitoring target and an urgency level of the response against the incident; a response evaluation unit 104 that evaluates an impact level on jobs and an effectiveness level to the incident, for the response against the incident; a priority order determination unit 105 that determines a priority order of responses based on evaluation by the incident evaluation unit and evaluation by the response evaluation unit; and a display unit 106 that displays a screen including the priority order of responses determined by the priority order determination unit.