SURFACING SUPPLEMENTAL INFORMATION
Surfacing supplemental information may be provided by analyzing a transcript of a conversation, by a Natural Language Processing (NLP) system, to identify at least one candidate term in the conversation to provide supplemental information for to a reader of the transcript; in response to receiving,...
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| Format: | Patent |
| Sprache: | eng |
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| Zusammenfassung: | Surfacing supplemental information may be provided by analyzing a transcript of a conversation, by a Natural Language Processing (NLP) system, to identify at least one candidate term in the conversation to provide supplemental information for to a reader of the transcript; in response to receiving, from the reader, a selection of the candidate term, formatting a query that includes the candidate term; in response to receiving a reply to the query: summarizing the reply into an explanation in a human-readable format; and outputting the explanation to the reader. |
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