CONFERENCE SUPPORT SYSTEM, CONFERENCE SUPPORT METHOD, AND CONFERENCE SUPPORT PROGRAM

A conference support system includes: a user information acquisition unit that acquires voice information of each of users; and an analysis unit that generates text data of each user statement on the basis of the voice information, wherein the user information acquisition unit acquires classificatio...

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Bibliographische Detailangaben
Hauptverfasser:	INAISHI, DAISUKE, OKADA, GENKI, KANAO, RINNA, KUBOTA, TAKANORI, MURAMATSU, SEIJI
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION
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Beschreibung
Zusammenfassung:	A conference support system includes: a user information acquisition unit that acquires voice information of each of users; and an analysis unit that generates text data of each user statement on the basis of the voice information, wherein the user information acquisition unit acquires classification information of a problem proposal or problem handling assigned by the users to the text data of the user statement, and acquires classification information of a satisfaction level or a problem resolution level assigned by the users to the text data to which the classification information of the problem proposal or the problem handling is assigned.