PROVIDING SOLUTIONS ON AN ERROR OCCURRED

An example error handling method includes detecting an error in an image forming apparatus, transmitting error information regarding the detected error to an external apparatus, identifying an error category based on the error information, providing a solution corresponding to the error information...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	HAN, Ho Sung, KIM, Han Sung, BAE, Sung Hoon, HWANG, Ki Young, KIM, Han Nam, HONG, Seung Wook
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING ELECTRIC DIGITAL DATA PROCESSING PHYSICS
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	An example error handling method includes detecting an error in an image forming apparatus, transmitting error information regarding the detected error to an external apparatus, identifying an error category based on the error information, providing a solution corresponding to the error information to the image forming apparatus based on the identified error category, transmitting result information obtained by applying the provided solution to the external apparatus, and updating the provided solution based on the result information.