SYSTEMS AND METHODS OF MATERIAL COMPLIANCE

A material compliance system and method, which includes a call information receiving module for receiving call information, a voice labeling module for recognizing label information in the call information via voice recognition and inserting label information to form primary recording information, a...

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Bibliographische Detailangaben
Hauptverfasser: ZHOU, Bin, YIN, Hongxin, BAO, Lishan, SHANG, Jiyu, ZHANG, Lixiang, ZHU, Jin, WANG, Lei, LI, Hong, ZHOU, Wei, WANG, Shiyang, SHANG, Nuan, HAN, Fei, XUE, Shaojie, DAI, Yong
Format: Patent
Sprache:eng
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Zusammenfassung:A material compliance system and method, which includes a call information receiving module for receiving call information, a voice labeling module for recognizing label information in the call information via voice recognition and inserting label information to form primary recording information, a voice segmentation module for segmenting the primary recording information into intermediate recording information based on the label information, a voice recognition module for converting the intermediate recording information into final text information, a voice analysis module for organizing the intermediate text information into compliance information and storing it in a database, and an output module for outputting the received compliance information.