Monitoring Call Quality of a Video Conference to Indicate Whether Speech Was Intelligibly Received

The intelligibility of a video conference is monitored using speech-to-text conversion and by comparing text as spoken to text converted from received audio. A first portion of audio data of speech of a user which is timestamped with a first time is input into a first audio and text analyzer. A seco...

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Hauptverfasser: González, Miguel, Garcia i Tormo, Albert, Acedo, Javier, Lantz, Johan
Format: Patent
Sprache:eng
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Zusammenfassung:The intelligibility of a video conference is monitored using speech-to-text conversion and by comparing text as spoken to text converted from received audio. A first portion of audio data of speech of a user which is timestamped with a first time is input into a first audio and text analyzer. A second portion of the audio data, which is also timestamped with the first time, is received onto a remote audio and text analyzer. The first audio and text analyzer converts the first portion of audio data into a first text fragment. The remote audio and text analyzer converts the second portion of audio data into a second text fragment. The first audio and text analyzer receives the second text fragment. The first text fragment is compared to the second text fragment. Whether the first text fragment matches the second text fragment is indicated to the user on a display.