USER INTERFACE LINKING ANALYZED SEGMENTS OF TRANSCRIPTS WITH EXTRACTED KEY POINTS

A user interface (UI) linking analyzed segments of transcripts with extracted key points may be provided by capturing audio of a conversation including first and second pluralities of utterances respectively spoken by first and second parties; transmitting the audio to a Natural Language Processing...

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Bibliographische Detailangaben
Hauptverfasser: Konam, Sandeep, Rao, Shivdev
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A user interface (UI) linking analyzed segments of transcripts with extracted key points may be provided by capturing audio of a conversation including first and second pluralities of utterances respectively spoken by first and second parties; transmitting the audio to a Natural Language Processing (NLP) system; receiving a transcript of the conversation and analysis outputs from the transcript including a key point and hyperlink to a most-semantically-relevant segment of a plurality of segments included in the transcript for the key point according to a semantic context for the key point within the conversation; displaying, in a UI, the transcript and a selectable representation of the key point; and in response to receiving a selection of the selectable representation via the UI, adjusting display of the transcript in the UI to highlight the most-semantically-relevant segment.