SYSTEMS AND METHODS OF PROVIDING AUTOMATED RESOLUTIONS

Systems and methods of solving inquiries in an automated manner are disclosed. In some embodiments, a method, includes converting auditory data into textual data, wherein the auditory data is of a voice with speech related to an inquiry. Additionally, a target automated resolution is selected for th...

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Bibliographische Detailangaben
Hauptverfasser:	TAKAMATSU, Rina, SISWANTO, Dewa, MATSUMOTO, Rinka
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS CALCULATING COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:	Systems and methods of solving inquiries in an automated manner are disclosed. In some embodiments, a method, includes converting auditory data into textual data, wherein the auditory data is of a voice with speech related to an inquiry. Additionally, a target automated resolution is selected for the inquiry from a plurality of automated resolutions based on the textual data and a resolution data structure of a plurality of resolution data structures. Each of the resolution data structures relates to an automated resolution of the plurality of automated resolutions.