RECOMMENDING ITEMS FOR PURCHASE TO A USER OF AN ONLINE CONCIERGE SYSTEM BASED ON AN EMOTION OF THE USER

RECOMMENDING ITEMS FOR PURCHASE TO A USER OF AN ONLINE CONCIERGE SYSTEM BASED ON AN EMOTION OF THE USER

An online concierge system determines an emotion of a user from inputs received from the user and other contextual information about a user to select items to identify to the user for an order. The online concierge system logs historical data about items included in orders by the user and correspond...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Nigul, Leho, Maharaj, Shaun
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:An online concierge system determines an emotion of a user from inputs received from the user and other contextual information about a user to select items to identify to the user for an order. The online concierge system logs historical data about items included in orders by the user and corresponding emotions of the user and contextual information for the user when the items were included in orders. Subsequently, when the user requests to create an order, the online concierge system determines an emotion for the user and contextual information for the user and selects one or more items included in prior orders when the user had the same emotion and had similar contextual information. The online concierge system transmits information describing one or more of the selected items to a client device of the user for presentation.