AUTOMATIC CALL CATEGORIZATION AND SCREENING

Implementations described herein relate to methods, systems, and computer-readable media to automatically answer a call. In some implementations, a method includes receiving a call from a caller device at a client device. The method further includes determining, based on an identifier associated wit...

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Bibliographische Detailangaben
Hauptverfasser:	LEDLEY, Richard, GOYAL, Shashank, JIN, Xiansha, SHASTRY, Abhijith, MAXWELL, Brandon, ABDULLAH, Usman, BHARGAVA, Aditi, CHIOU, Rebecca Gisoo Park, THOMAS, Yale, CHERUKARA, Joseph Joseph, SENNTON, Gustav, SANDRIKOVA, Mariia, ZHANG, Hanfu, WANG, Wei Li, KHWAJA, Ayesha, SREDKOV, Milo, ROBINSON, Curtis, GUTALA, Subash, CALVO, Andres, DUNLOP, Paul
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:	Implementations described herein relate to methods, systems, and computer-readable media to automatically answer a call. In some implementations, a method includes receiving a call from a caller device at a client device. The method further includes determining, based on an identifier associated with the call, whether the call matches auto answer criteria, and yin response to determining that the call matches the auto answer criteria, answering the call without user input and without alerting a user of the client device. The method further includes generating a call embedding for the call based on received audio of the call, comparing the call embedding with spam embeddings to determine whether the call is a spam call, and in response to determining that the call is a spam call, terminating the call.