Automated Social Agent Interaction Quality Monitoring and Improvement

A system for monitoring and improving social agent interaction quality includes a computing platform having processing hardware and a system memory storing a software code. The processing hardware is configured to execute the software code to receive, from a social agent, interaction data describing an interaction of the social agent with a user, and to perform an assessment of the interaction, using the interaction data, as one of successful or including a flaw. When the assessment indicates that the interaction includes the flaw, the processing hardware is further configured to execute the software code to identify an interaction strategy for correcting the flaw, and to deliver, to the social agent, one or both of the assessment and the interaction strategy to correct the flaw in the interaction.