IMAGE FORMING APPARATUS OPERATION SETTING METHOD

An image processing system is provided with an image forming apparatus and a mobile terminal, and a chatbot is formed of a server (and a call center terminal). A user asks the server or an operator at the call center terminal a question by means of the chatbot; answer data is returned to the mobile...

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Bibliographische Detailangaben
Hauptverfasser:	HAYANO, YASUTOMO, SAEDA, MASAO, MATSUO, Emiko, MURAKAMI, KOHICHI, NAKAI, YASUHIRO
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PICTORIAL COMMUNICATION, e.g. TELEVISION
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	An image processing system is provided with an image forming apparatus and a mobile terminal, and a chatbot is formed of a server (and a call center terminal). A user asks the server or an operator at the call center terminal a question by means of the chatbot; answer data is returned to the mobile terminal from the server or from the call center terminal by the operator; operation setting data accompanying the answer text is transmitted from the mobile terminal to the image forming apparatus; and the transmitted operation setting data is set as the operation setting data in the image forming apparatus.