REAL TIME TRAINING

Aspects of the subject disclosure may include, for example, receiving employee performance data for a group of employees including a particular employee, the employee performance data including particular performance data for the particular employee, the employee performance data associated with key...

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Bibliographische Detailangaben
Hauptverfasser: Remington, Jonathan, Patterson, David E, Hone, Justin, Griffith, Sean, Jiang, Qiuying, Thomas, Aaron, Maher, Michael, Gadson, Gary, Prabhakar, Arvind Shankar, Kratzer, Matthew, Lemen, Michael, Diffloth, Antoine, Rebacz, Christopher
Format: Patent
Sprache:eng
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Zusammenfassung:Aspects of the subject disclosure may include, for example, receiving employee performance data for a group of employees including a particular employee, the employee performance data including particular performance data for the particular employee, the employee performance data associated with key performance indicator (KPIs) for the group of employees including a particular KPI associated with the a task performed by the particular employee; determining, for a plurality of training courses, a probability of each training course being associated with improved performance by the group of employees for each KPI of the KPIs; producing a probability distribution and a confidence score, recommending, based on the probability distribution, one or more recommended training courses for the employee; exploring, based on the confidence score, training courses of the plurality of training courses having a relatively low confidence score; receiving subsequent performance data for a time period following completion of the one or more recommended training courses by the particular employee; evaluating effectiveness of the one or more training courses based on the subsequent performance data; and modifying at least one recommended training course of the one or more recommended training courses, wherein the modifying is responsive to the evaluating effectiveness. Other embodiments are disclosed.