IMPROVED METHOD AND SYSTEM FOR ROUTING OF INBOUND TOLL-FREE COMMUNICATIONS

Aspects of the present disclosure involve systems, methods, computer program products for consolidating toll-free features of two or more telecommunications networks. In one implementation, the network services may be consolidated through utilization of an Enhanced Feature Server (EFS) or other type...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Tschirhart, David A, Shomaker, Ken
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Aspects of the present disclosure involve systems, methods, computer program products for consolidating toll-free features of two or more telecommunications networks. In one implementation, the network services may be consolidated through utilization of an Enhanced Feature Server (EFS) or other type of application server deployed in a telecommunications network. The EFS may be configured to receive a toll-free communication and route the communication based on the dialed toll-free number and a carrier identification code (CIC) associated with the communication. Routing the communication based at least on the CIC associated with the communication allows the telecommunications network to consolidate (and ultimately remove) a redundant network or network components from the telecommunications network to improve the operation of the network. In circumstances where a CIC is not associated with a communication, the EFS may request a data schema from a national toll-free number database and determine a CIC for the communication based on an analysis of the data schema.