VERIFYING SERVICE STATUS

A first device verification model is sent to a first agent on a first device providing at least a portion of the service. The first agent is able to monitor based on the first device verification model a parameter of the first device related to the service. A second device verification model is sent...

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Bibliographische Detailangaben
Hauptverfasser:	Chan, Chi Fung Michael, Karam, Mansour Jad, Ratkovic, Aleksandar Luka
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	A first device verification model is sent to a first agent on a first device providing at least a portion of the service. The first agent is able to monitor based on the first device verification model a parameter of the first device related to the service. A second device verification model is sent to a second agent on a second device providing at least a portion of the service, wherein the second agent is able to monitor based on the second device verification model a parameter of the second device related to the service. A report is received from the first agent of at least the parameter of the first device. A report is received from the second agent of at least the parameter of the second device. At least the parameter of the first device and at least the parameter of the second device are analyzed to determine whether the service is functioning as intended.