CONTACTLESS CUSTOMER ORDER PICK-UP PORTAL
A contactless order dispensing system is provided for dispensing e-commerce orders to customers at a store without a person-to-person interaction. The dispensing system includes a customer access portal for presenting orders to the customer, preferably at an exterior location. A transportation syste...
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Format: | Patent |
Sprache: | eng |
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Zusammenfassung: | A contactless order dispensing system is provided for dispensing e-commerce orders to customers at a store without a person-to-person interaction. The dispensing system includes a customer access portal for presenting orders to the customer, preferably at an exterior location. A transportation system (e.g. conveyer system) transports orders from a storage buffer system to the customer access portal. The storage buffer holds customer orders until the customer arrives to retrieve them and may store portions of orders at different temperatures. The dispensing system includes a confirmation sensor system to verify whether a customer has retrieved their entire order or whether the customer has rejected one or more of the order items. The dispensing system provides the order to the customer within about two minutes of the customer indicating that they are at the access portal and ready for their order. |
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