SYSTEM AND METHOD FOR CALL MANAGEMENT

A system and method are provided in accordance with the various aspects of the invention that enhance the information regarding a caller and a call location. Such calls are typically sent to a dispatcher that handles urgent or emergency calls. The information provided can be in the form of a message...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: OSIPOVAS, Motiejus, ANAND, Preet, ANTYPAS, Peter
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A system and method are provided in accordance with the various aspects of the invention that enhance the information regarding a caller and a call location. Such calls are typically sent to a dispatcher that handles urgent or emergency calls. The information provided can be in the form of a message that is includes specifics about the call initiator and the nature of and/or reason for the call; a message that is converted to verbal form from text-to-speech; and/or the message may include location information, especially as it relates to representing a wireless device as a landline location based on nearby communication options, such as Wi-Fi or Bluetooth beacons.