METHOD AND SYSTEM FOR ASYNCHRONOUS NOTIFICATIONS FOR USERS IN CONTEXTUAL INTERACTIVE SYSTEMS

A terminal server of a virtual assistant system for proactively triggering notifications is disclosed. The terminal server is configured to: receive data indicative of a change of a service related state associated with a user of at least one terminal client; generate accordingly a close-ended type...

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Bibliographische Detailangaben
Hauptverfasser:	AKRABI, OFFER, VOLCOFF, ARI, WASSERKRUG, ELIEZER SEGEV, BILGORY, EREZ LEV MEIR
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING ELECTRIC DIGITAL DATA PROCESSING PHYSICS
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	A terminal server of a virtual assistant system for proactively triggering notifications is disclosed. The terminal server is configured to: receive data indicative of a change of a service related state associated with a user of at least one terminal client; generate accordingly a close-ended type question; instruct a transmission of the close-ended type question to the at least one terminal client; in response to a retransmission request, received from the at least one terminal client in relation to the transmission: not perform the close-ended type question, access a storage of the service related state to generate accordingly a new close-ended type question, instruct a transmission of the new close-ended type question to the at least one terminal client, analyze a closed type answer provided by the at least one terminal client, and instruct transmission of a current response to the answer provided by the user.