SYSTEMS AND METHODS FOR RESERVING A REPLACEMENT RENTAL VEHICLE

A rental self-service ("RSS") computer system, including a processor and a memory, is provided. The processor is programmed to: (i) verify that a policyholder is eligible to receive a replacement rental; (ii) transmit a customized link to the eligible policyholder; (iii) receive an access...

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Hauptverfasser: Azkin, Cagatay, Ackers, Matt, Foster, Andrea, Herring, Tracey, Gonzalez, Jose, Schumann, Josh, Sharp, Chris, Brown, Eric, Simonovich, Billy, Miller, Brian, Sen, Sanjay, Odje, Itobore, Zareena Parveen, Tarikere Yunus, Musciotto, Norma, Hall, Ivan, Adler, Michelle, Stought, Steve, Vermeyen, Scott, Lenz, Kevin, Ferguson, Denise
Format: Patent
Sprache:eng
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Zusammenfassung:A rental self-service ("RSS") computer system, including a processor and a memory, is provided. The processor is programmed to: (i) verify that a policyholder is eligible to receive a replacement rental; (ii) transmit a customized link to the eligible policyholder; (iii) receive an access request for access of a rental self-service portal, (iv) retrieve policyholder data using information extracted from the customized link; (v) pre-populate a portion of a searchable interface of the rental self-service portal using the retrieved policyholder data; (vi) cause rental vehicle data to be displayed to enable the policyholder to view available rental options and select a vehicle class; (vii) calculate a policyholder cost for renting a selected vehicle class; and (viii) cause to be displayed on the user device (a) the calculated policyholder cost and (b) an option to confirm the rental reservation.