EVALUATION SUPPORT APPARATUS, EVALUATION SUPPORT METHOD AND PROGRAM

EVALUATION SUPPORT APPARATUS, EVALUATION SUPPORT METHOD AND PROGRAM

An assessment support device capable of efficiently acquiring the elements of the value of an ICT service is provided. The assessment support device includes: a question generation unit that generates a plurality of questions including a plurality of stages of values with respect to advantages felt...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: FURUTANI, Takashi, ORIGUCHI, Takeshi, TAKADA, Hidetoshi, SHINOZUKA, Machiko
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:An assessment support device capable of efficiently acquiring the elements of the value of an ICT service is provided. The assessment support device includes: a question generation unit that generates a plurality of questions including a plurality of stages of values with respect to advantages felt about an assessment target service as choices on the basis of information related to states of a user when the user uses the service and when the user does not use the service; an answer acquisition unit that acquires answers of a plurality of persons with respect to the plurality of questions generated by the question generation unit; and a statistics calculation unit that executes factor analysis with respect to the answers of the plurality of persons to extract a prescribed number of factors and calculates a value based on a distribution of values indicated by the answers to some questions having relatively higher factor loads for each of the extracted factors.