CONTEXTUAL INFORMATION INFERENCE FOR INCOMING CALLS

User profile data of a caller and time-stamped event data from one or more data sources are received. An incoming call initiated by a caller device of the caller is detected, and device data associated with the caller device that includes a geolocation is received. In response to an initiation of th...

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Format: Patent
Sprache:eng
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Zusammenfassung:User profile data of a caller and time-stamped event data from one or more data sources are received. An incoming call initiated by a caller device of the caller is detected, and device data associated with the caller device that includes a geolocation is received. In response to an initiation of the incoming call, an inference framework is applied to infer a situational context of the caller based on an analysis of the time-stamped event data, the user profile data of the caller, and the device data. The contextual information for the situational context of the caller is sent to the recipient device for presentation via the recipient device. Feedback of a call recipient is received from the recipient device following the presentation. Accordingly, one or more inference rules of the inference framework are modified via a machine-learning algorithm to generate a modified inference framework based on the feedback.