SYSTEMS AND METHODS FOR PROCESSING CLAIMS

Methods, systems and apparatuses, including computer programs encoded on computer storage media, are provided for processing claims using both unstructured and structured policy documents and claim data. Policy rules, benefit calculation formulae, necessary data points, and benefit requirements are...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Wang, Wensu, Wang, Chun, Thielke, Patrick John
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Methods, systems and apparatuses, including computer programs encoded on computer storage media, are provided for processing claims using both unstructured and structured policy documents and claim data. Policy rules, benefit calculation formulae, necessary data points, and benefit requirements are extracted from policy documents. Unstructured claim data is converted to a structured form using natural language processing, information extraction, and AI techniques to identify and extract relevant information, including values for the data points and benefit conditions, then the combined structured data and converted unstructured data is processed to get all values for the data points and applicable benefit conditions. The relevant claim information is then further processed according to the policy rules and benefit calculation formulae to generate a benefit payment amount and entitled additional benefits.