Methods and Systems for Submitting and/or Processing Insurance Claims for Damaged Motor Vehicle Glass

Methods for submitting an insurance claim for damaged motor vehicle glass are provided that can include: receiving a plurality of images associated with motor vehicle glass at processing circuitry; performing image processing operations on each of the plurality of images to determine one or more of...

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Bibliographische Detailangaben
Hauptverfasser: Nelson, Douglas J, Larson, Jim, Mullen, Craig, Zabasajja, Edward
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Methods for submitting an insurance claim for damaged motor vehicle glass are provided that can include: receiving a plurality of images associated with motor vehicle glass at processing circuitry; performing image processing operations on each of the plurality of images to determine one or more of glass damage, glass type, and/or claim fraud; and submitting an insurance claim for motor vehicle glass repair or replace based on the glass type or damage, or flagging the claim as fraud.The present disclosure also provides a non-transitory computer readable storing instruction that when executed by a processor, causes a computer system to perform the following method. The method can include: prompting a user for initial claim submission information; prompting the user for a plurality of images of portions of motor vehicle glass; performing image processing operations on each of the plurality of images to train or improve the computer system, determine one or more of glass damage, glass type, and/or claim fraud; and one of submit or reject an insurance claim for glass repair.Glass vendors may be granted access to the systems and methods of the present disclosure and prompted to complete replacements as well.