SYSTEMS AND METHODS FOR PRIVACY-PROTECTING HYBRID CLOUD AND PREMISE STREAM PROCESSING

SYSTEMS AND METHODS FOR PRIVACY-PROTECTING HYBRID CLOUD AND PREMISE STREAM PROCESSING

Systems and methods for privacy-protecting hybrid cloud and premise stream processing are disclosed. In one embodiment, in an information processing device comprising at least one computer processor, a method for processing a voice communication including restricted content may include: (1) receivin...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Barzacanos, Constantine, Buford, John F, Ramanujam, Uthra J, Roussochatzakis, John, Krishnakumar, Anjur Sundaresan
Format: Patent
Sprache:eng
Schlagworte:
ACOUSTICS
CALCULATING
COMPUTING
COUNTING
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRIC DIGITAL DATA PROCESSING
ELECTRICITY
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:Systems and methods for privacy-protecting hybrid cloud and premise stream processing are disclosed. In one embodiment, in an information processing device comprising at least one computer processor, a method for processing a voice communication including restricted content may include: (1) receiving from an electronic device, a customer communication; (2) identifying restricted content in the customer communication; (3) masking or marking the restricted content in the customer communication; (4) communicating the customer communication with the masked or marked restricted content to a cloud processor; (5) receiving a processed responsive communication comprising the masked or marked restricted content from the cloud processor; (6) unmasking or unmarking the restricted content in the processed responsive communication; and (7) communicating the processed responsive communication comprising the unmasked or unmarked restricted content to the electronic device.