TECHNIQUES FOR CORRELATING SERVICE EVENTS IN COMPUTER NETWORK DIAGNOSTICS

TECHNIQUES FOR CORRELATING SERVICE EVENTS IN COMPUTER NETWORK DIAGNOSTICS

Examples described herein generally relate to identifying a set of service events corresponding to an incident report, querying a multiple-layer relational graph to determine one or more other service events related to the set of service events, detecting a pattern in the set of service events and a...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: BATOUKOV, Roman, POTTHAST, III, Thomas William, TRUPIANO, Russell Joseph, KANAZAWA, Keiji, PRONSKA, Anastasiia, ARRABOLU, Sai Sankalp, MORMAN, John Anthony, BUCKNER, Alia Maisel, FRUMKIN, Irina, JAIN, Navendu
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Zusammenfassung:Examples described herein generally relate to identifying a set of service events corresponding to an incident report, querying a multiple-layer relational graph to determine one or more other service events related to the set of service events, detecting a pattern in the set of service events and a subset of the one or more other service events, and indicating, via a user interface and based on the incident report, the subset of the one or more other service events as related to the incident report.