SYSTEMS AND METHODS FOR DETERMINING DISPOSITION PATHS
In some embodiments, apparatuses and methods are provided herein useful to determining a disposition path for a returned item. In some embodiments, a system comprises a database including item-specific data for a plurality of items and customer data for a plurality of customers, a control circuit co...
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Sprache: | eng |
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Zusammenfassung: | In some embodiments, apparatuses and methods are provided herein useful to determining a disposition path for a returned item. In some embodiments, a system comprises a database including item-specific data for a plurality of items and customer data for a plurality of customers, a control circuit configured to determine a suggested disposition path for each of the items, transmit the suggested disposition path for each of the plurality of items, and a user device configured to receive, from a user, a return initiation including an indication of an item and a customer, and transmit the return initiation, wherein the control circuit is further configured to receive the return initiation, determine a trust score for the customer, determine a suggested disposition path for the item, determine, based on the trust score and the suggested disposition path, a disposition path for the item, and transmit an indication of the disposition. |
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