CHATBOT GENERATOR PLATFORM

An example chatbot generation platform may receive a request to generate a chatbot; determine a chatbot template for the chatbot based on the request; obtain custom chatbot information according to the chatbot template; generate a chatbot corpus for the chatbot using the custom chatbot information a...

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Hauptverfasser: DHIRAJLAL BAROCHIA, Dharmesh, SAMPAT, Nirav Jagdish, JAIN, Manish, BORAH, Purnanga Prema, JAIN, Deepali, PRASAD, Saran, LAKSHMINARASIMHAN, Sriram, SANE, Suhas Vinod
Format: Patent
Sprache:eng
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Zusammenfassung:An example chatbot generation platform may receive a request to generate a chatbot; determine a chatbot template for the chatbot based on the request; obtain custom chatbot information according to the chatbot template; generate a chatbot corpus for the chatbot using the custom chatbot information and the chatbot template; generate a set of question and answer (QnA) pairs based on the chatbot corpus; configure a language analysis model for the chatbot; build the chatbot according to the set of QnA pairs and the language analysis model; and deploy the chatbot to a chatbot host platform for operation. The chatbot may be built to engage in an interaction with a user via the chatbot host platform, use the language analysis model to select one or more QnA pairs from the set of QnA pairs during the interaction, and train the language analysis model based on the interaction.