COGNITIVE DEVICE SUPPORT FOR POTENTIALLY AFFECTED DEVICES

COGNITIVE DEVICE SUPPORT FOR POTENTIALLY AFFECTED DEVICES

Cognitive device support for potentially affected devices may include: receiving a plurality of support issues; identifying, from the plurality of support issues, a plurality of correlated support issues having one or more correlated attributes; identifying, based on the one or more correlated attri...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: PAUL, PRIYA, SUBRAMANIAM, RAJENDRAN, DYKES, PERRY, MOWATT, JOHN T, LIU, SU, MARTENSEN, CRAIG J, GOODSON, JOHN J
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Cognitive device support for potentially affected devices may include: receiving a plurality of support issues; identifying, from the plurality of support issues, a plurality of correlated support issues having one or more correlated attributes; identifying, based on the one or more correlated attributes, one or more potentially affected devices associated with the plurality of correlated support issues; identifying a resolution associated with the plurality of correlated support issues; and providing the resolution to one or more entities associated with the one or more potentially affected devices.