SYSTEMS AND METHODS FOR PROVIDING INTEGRATED COMPUTERIZED PERSONAL ASSISTANT SERVICES IN TELEPHONY COMMUNICATIONS

Systems and methods for providing integrated computerized personal assistant services in telephony communications are provided herein. In some embodiments, the method comprises transmitting, by a call processing system, (A) voice-based data generated during the telecommunication session and (B) iden...

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Bibliographische Detailangaben
Hauptverfasser:	Gendelis, Lihi, Dudai, Sagi, Tichauer, Royee Uriel, Barenboim, Iliya, Azo, Tzachi, Shaltiel, Natan
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	Systems and methods for providing integrated computerized personal assistant services in telephony communications are provided herein. In some embodiments, the method comprises transmitting, by a call processing system, (A) voice-based data generated during the telecommunication session and (B) identification information of at least one of the first or second participants to a computerized virtual assistant system, wherein the voice-based data generated during the telecommunication session includes an actionable command; and receiving, from the computerized virtual assistant system, a response from at least one service provider regarding a performance of the actionable command.