DETECTING SAFETY CONCERNS VIA SUBSCRIBER SAFETY CONTROL (SSC) SYSTEM

Techniques are described that facilitate analyzing real-time communication sessions between a client device of a client account and a third-party device for the purpose of detecting safety concerns that may impact a client associated with the client device. The real-time communication sessions may i...

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1. Verfasser: Garg, Parag
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Techniques are described that facilitate analyzing real-time communication sessions between a client device of a client account and a third-party device for the purpose of detecting safety concerns that may impact a client associated with the client device. The real-time communication sessions may include voice or text communications provisioned by a telecommunication service provider. In response to detecting a safety concern, notification data may be sent to a trusted device associated with the client account that alerts a trusted person of the inferred safety concern. In some examples, a safety concern may be inferred based on an irregular performance or non-performance of a regularly conducted real-time communication session. Moreover, communication session modification data may be sent to a client device involved in the real-time communication session for the purpose of terminating the real-time communication session based at least in part on safety concerns.