INTELLIGENT AUGMENTED REALITY FOR TECHNICAL SUPPORT ENGINEERS

A support method, system, and computer program product, include identifying a repair or a maintenance task, determining an expertise level of the local engineer, receiving a procedure for performing the repair or the maintenance task, the procedure including a series of steps, instructional informat...

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Hauptverfasser: Muta, Hidemasa, Tan, Jefferson, de Assis Marques, Bruno, Kusturica, Sengor
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creator Muta, Hidemasa
Tan, Jefferson
de Assis Marques, Bruno
Kusturica, Sengor
description A support method, system, and computer program product, include identifying a repair or a maintenance task, determining an expertise level of the local engineer, receiving a procedure for performing the repair or the maintenance task, the procedure including a series of steps, instructional information associated with each step, and technical information associated with the repair or the maintenance task, based on the expertise level of each engineer, filtering the instructional information, and the technical information in the procedure to exclude information already known by the engineer, presenting, via an augmented reality device, a first step of the series of steps and the associated filtered information.
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subjects ADVERTISING
APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND,DEAF OR MUTE
CALCULATING
COMPUTING
COUNTING
CRYPTOGRAPHY
DIAGRAMS
DISPLAY
EDUCATION
EDUCATIONAL OR DEMONSTRATION APPLIANCES
ELECTRIC DIGITAL DATA PROCESSING
GLOBES
IMAGE DATA PROCESSING OR GENERATION, IN GENERAL
PHYSICS
PLANETARIA
SEALS
title INTELLIGENT AUGMENTED REALITY FOR TECHNICAL SUPPORT ENGINEERS
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