INTELLIGENT AUGMENTED REALITY FOR TECHNICAL SUPPORT ENGINEERS

A support method, system, and computer program product, include identifying a repair or a maintenance task, determining an expertise level of the local engineer, receiving a procedure for performing the repair or the maintenance task, the procedure including a series of steps, instructional informat...

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Bibliographische Detailangaben
Hauptverfasser:	Muta, Hidemasa, Tan, Jefferson, de Assis Marques, Bruno, Kusturica, Sengor
Format:	Patent
Sprache:	eng
Schlagworte:	ADVERTISING APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND,DEAF OR MUTE CALCULATING COMPUTING COUNTING CRYPTOGRAPHY DIAGRAMS DISPLAY EDUCATION EDUCATIONAL OR DEMONSTRATION APPLIANCES ELECTRIC DIGITAL DATA PROCESSING GLOBES IMAGE DATA PROCESSING OR GENERATION, IN GENERAL PHYSICS PLANETARIA SEALS
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Beschreibung
Zusammenfassung:	A support method, system, and computer program product, include identifying a repair or a maintenance task, determining an expertise level of the local engineer, receiving a procedure for performing the repair or the maintenance task, the procedure including a series of steps, instructional information associated with each step, and technical information associated with the repair or the maintenance task, based on the expertise level of each engineer, filtering the instructional information, and the technical information in the procedure to exclude information already known by the engineer, presenting, via an augmented reality device, a first step of the series of steps and the associated filtered information.