Intelligent Notification Routing and Delivery

Embodiments relate to a system, program product, and method for use with an intelligent (AI) computer platform to process and physically convey a notification to a physical medium. In response to receipt, a notification is processed against a hierarchical arrangement of categories. The notification...

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Bibliographische Detailangaben
Hauptverfasser: Gruhl, Daniel, Kato, Linda, Kau, Chris, Alba, Alfredo, DeLuca, Chad
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Embodiments relate to a system, program product, and method for use with an intelligent (AI) computer platform to process and physically convey a notification to a physical medium. In response to receipt, a notification is processed against a hierarchical arrangement of categories. The notification is processed in real-time, including translation of the notification with respect to a tier in the hierarchy. A delivery mechanism and associated instruction is dynamically determined, which includes adaptively assigning the translated notification together with a delivery instruction to a destination device. A physical medium and associated physical device are identified, and the notification is physically conveyed to the physical device across the physical medium.